judging

Interviewer: Hi there! I'm Prologue, and I'll be chatting with you today about your experience using a voicebot/chatbot tool — I'd love to hear your honest thoughts on it. To start, can you walk me through the last time you used it and what you were trying to get done?

Participant: i was using this app to test it

Interviewer: Got it, thanks for sharing that. Could you tell me a bit more about which app or bot this was, and what specifically you did while testing it?

Participant: did the same thing i'm doing with you boo

Interviewer: Ha, fair enough! So it sounds like you were testing something similar to this — an interview-style chatbot. What was that experience like compared to talking with me right now?

Participant: now with voice!

Interviewer: Oh interesting, so it had actual voice interaction rather than just text. What stood out to you about talking to it versus typing like we're doing now?

Participant: it felt more natural

Interviewer: That's a great observation. What specifically about it made it feel more natural — was it the tone, the timing, how it responded, something else?

Participant: it was like having a conversation with my good friend Bert

Interviewer: That's a strong comparison to make! What is it about talking with Bert that this voicebot managed to capture — was there a specific moment during the test where it really felt like that?

Participant: no not yet I think we have to iterate some to get there

Interviewer: That makes sense — early days still. What do you think is the biggest gap right now between this bot and an actual conversation with Bert?

Participant: happen to click buttons

Interviewer: Ah, having to click buttons rather than just flowing naturally — that makes a lot of sense as a friction point. Thank you so much for taking the time to share these reflections with me today; I really appreciated the vivid comparison to chatting with your friend Bert, it captured exactly the kind of natural-conversation benchmark you're hoping this tool can reach. That wraps up our interview — thanks again for your honest and thoughtful insights!